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About Us
About Us

Team

Office Staff

Mike Kirchmeier

Title: Vice President

With Black Hills, Inc. since: 1993

What I love best about my job: Seeing people excel at their jobs.

Words to live by: If a job is worth doing, it is worth doing right.

Jim Niebuhr

Title: President

With Black Hills, Inc. since: 1995

What I love best about my job: Helping people.

Words to live by: Trust in the Lord.

Darlene Jorgensen

Title: Office Manager

With Black Hills, Inc. since: 2004

What I love best about my job: Learning new things.

Words to live by: Psalm 23

Susan Dunham

Title: Install Manager

With Black Hills, Inc. since: 2011

What I love best about my job: I love working with my co-workers and customers.

Words to live by: Life is short, eat dessert first.

Kristyn Bierer

Title: Office Assistant

With Black Hills, Inc. since: 2012

What I love best about my job: Friendly staff and environment.

Words to live by: Life is too short for grudges!

Nichole Westphall

Title: Marketing Director

With Black Hills, Inc. since: 2013

What I love best about my job: I love the friendly staff. This is a great environment to work in and a great company to work for.

Words to live by: "Life is Better in Flip Flops"

Ashley Saunders

Title: Admin Assistant

With Black Hills, Inc. since: 2016

What I love best about my job: The people I work with!

Words to live by: "Eat cake for breakfast." - Kate Spade

Kyle Warner

Title: Service Coordinator

With Black Hills, Inc. since: 2015

What I love best about my job: Taking care of customers.

Words to live by: "I'm just here so i don't get fined."

Customer Care Reps

Heidi Baker

Title: Customer Care Rep

With Black Hills, Inc. since: 2014

What I love best about my job: The people and company I work with are absolutely wonderful. I look forward to coming to work every day.

Words to live by: In your soul are infinitely perfect things no one can take away from you.

Darby Kurtti

Title: Customer Care Rep

With Black Hills, Inc. since: 2014

What I love best about my job: When there are snacks in the office :)

Words to live by: You don't have to see the whole staircase, just take the first step.

Karissa Goddard

Title: Customer Care Rep

With Black Hills, Inc. since: 2015

What I love best about my job: Making people smile.

Words to live by: "Be yourself, everyone else is taken." -Oscar Wilde

Kaci Anderson

Title: Customer Care Rep

With Black Hills, Inc. since: 2015

What I love best about my job: The Candy Bowl!

Words to live by: The grass isn't always greener on the other side, it's green where you water it.

Brittany Whipple

Title: Customer Care Rep

With Black Hills, Inc. since: 2016

What I love best about my job: The friendly and knowledgeable staff

Words to live by: Always be true to yourself

Title: Customer Care Rep

With Black Hills, Inc. since: 2016

What I love best about my job: The people i get to work with.

Words to live by: "There's no such thing as boundaries only limits that get pushed further and further" - Travis Pastrana

Title: Customer Care Rep

With Black Hills, Inc. since: 2017

What I love best about my job: My wonderful co-workers!

Words to live by: "Pudding can't fill the emptiness inside me. But it'll help."

Title: Customer Care Rep

With Black Hills, Inc. since: 2017

What I love best about my job: The upbeat vibe of the office

Words to live by: "It does not do to dwell on dreams and forget to live." - Dumbledore

Service Department

Justin Leonard

Title: Service Technician

With Black Hills, Inc. since: 2010

What I love best about my job: Working on equipment & helping people.

Words to live by: If you think you can, you can. If you think you can't, you can't.

Travis Guthrie

Title: Service Technician

With Black Hills, Inc. since: 2013

What I love best about my job: Working with customers

Words to live by: Hard work pays off.

Jacob McReynolds

Title: Service Technician

With Black Hills, Inc. since: 2015

What I love best about my job: The people I work with and a servant mentality.

Words to live by: People will forget what you said, people will forget what you did, but people will never forget how you made them feel.

Title: Service Technician

With Black Hills, Inc. since: 2017

What I love best about my job: Working for a company that helps others.

Words to live by: If you're not first, you're last.

Maintenance Department

Title: Maintenance Technician

With Black Hills, Inc. since: 2016

What I love best about my job: I get to fix people's situation. 

Words to live by: "People die by 25, but get buried at 75"

Title: Maintenance Technician

With Black Hills, Inc. since: 2016

What I love best about my job: All the  great people I work with, and all the dogs I meet everyday.

Words to live by: "60% of the time, it works everytime" - Anchorman

Title: Maintenance Technician

With Black Hills, Inc. since: 2016

What I love best about my job: Meeting new people everyday.

Words to live by: "We are what we repeatedly do. Excellence, then is not an act but a habit" - Aristotle

Title: Maintenance Technician

With Black Hills, Inc. since: 2016

What I love best about my job: Meeting new people everyday. 

Words to live by: If can, can! If no can still can!

Title: Maintenance Technician

With Black Hills, Inc. since: 2017

What I love best about my job: Providing excellent customer serivce

Words to live by: "I find that the harder I work, the less I call it work" -Thomas Jefferson

Title: Maintenance Technician

With Black Hills, Inc. since: 2017

What I love best about my job: Meeting new people everyday and hearing their stories.

Words to live by: "You miss 100% of the shots you don't take" - Wayne Gretzky

Title: Maintenance Technician

With Black Hills, Inc. since: 2017

What I love best about my job: Variety, no two days are the same!

Words to live by: "Racing is life! Anything that happens before or after is just waiting!" - Steve McQueen 

Title: Maintenance Technician

With Black Hills, Inc. since: 2017

What I love best about my job: Meeting people's pets.

Words to live by: "You miss 100% of the shots you don't take" - Wayne Gretzky

Title: Maintenance Technician

With Black Hills, Inc. since: 2017

What I love best about my job: The people I work with.

Words to live by: Live everyday as an adventure.

Indoor Air Quality Department

Ross Magill

Title: Indoor Air Quality

With Black Hills, Inc. since: 2015

What I love best about my job:

Words to live by:

Installers

Roy Ball

Title: Electrician

With Black Hills, Inc. since: 2002

What I love best about my job: The people I work with.

Words to live by: You are only as good as your word!

Jeremy Scheffer

Title: Installation Technician

With Black Hills, Inc. since: 2009

What I love best about my job: My co-workers!

Words to live by: Don't golf with Tim.

Eric Hill

Title: Installation Technician

With Black Hills, Inc. since: 2011

What I love best about my job: The opportunity to serve people.

Words to live by: Do it right the first time.

Jeff Ping

Title: Installation Technician

With Black Hills, Inc. since: 2014

What I love best about my job: The people I encounter every day.

Words to live by: Don't worry be happy.

Riley Johnson

Title: Install Technician

With Black Hills, Inc. since: 2014

What I love best about my job: Helping others and working in a friendly environment with my co-workers.

Words to live by: "Get Err Done!'

Tylor Cavin

Title: Install Technician

With Black Hills, Inc. since: 2015

What I love best about my job: Learning something new every day and seeing happy customers.

Words to live by: Live life to the fullest and don't look back.

Jacob Dowers

Title: Install Helper

With Black Hills, Inc. since: 2014

What I love best about my job: Getting to meet new people each day.

Words to live by: Twist n' grip.

Jason Torgersen

Title: Install Helper

With Black Hills, Inc. since: 2016

What I love best about my job: 

Words to live by: 

Title: Install Technician

With Black Hills, Inc. since: 2016

What I love best about my job: Close coworkers and learning new thngs every day.

Words to live by: Eat Bacon!

Title: Electrical Apprentice 

With Black Hills, Inc. since: 2016

What I love best about my job: Great coworkers and enviornment for sucess.

Words to live by: Go Hard or Go Home 

Title:  Installation Technician 

With Black Hills, Inc. since: 2017

What I love best about my job: Every job changes with it's own set of problems to work out.

Words to live by: A master has failed more times then the student has tried.

Comfort Specialists

David Griffis

Title: Comfort Specialist

With Black Hills, Inc. since: 2005

What I love best about my job: The people I work with and the clients I meet.

Words to live by: A happy wife is a happy life.

Jeff Nugent

Title: Sales Manager

With Black Hills, Inc. since: 2008

What I love best about my job: Meeting new and interesting people!

Words to live by: Never let anyone stand in the way of your dreams.

Ryan Ludahl

Title: Comfort Specialist

With Black Hills, Inc. since: 2015

What I love best about my job: Helping people improve their quality of life.

Words to live by: Perception is reality!

Title: Comfort Specialist

With Black Hills, Inc. since: 2016

What I love best about my job: The integrity of the company

Words to live by: Enjoy life to its fullest "People Are Awesome!"

Title: Comfort Advisor

With Black Hills, Inc. since: 2017

What I love best about my job: 

Words to live by: 

Plumbing

Title: Journeyman Plumber

With Black Hills, Inc. since: 2016

What I love best about my job: Fun supportive enviornment 

Words to live by: "Knowledge is knowing a tomato is a fruit, wisdom is not putting it in a fruit salad."

"Just wanted to let you know that all of the members of your team are as professional, prompt, efficeint, and polite as Tim Glasgo, you have assembeld a great squad! Congratualtions. 

– Steve D.

"There very professional and polite, From the moment I called, they where to talk with and very informed, and scheduled right away, They where even early, from the moment I called untill the technician finished and left my driveway they where the best and most helpful repair company I have ever used, I would recommend them to anyone that needs HVAC help."

– Troy P.

"Everything from instalation to getting the proper temp. that I wanted has been great !! They came and changed the filters the other day and the service person was very neat and polite . I would give Black Hills ,FIVE STARS in a heart beat !! Sincerely , Ernie Bliss Of Puyallup, Wash."

– Ernie B.

"Very professional. And fast. Made sure I was happy! There was a size issue with the furnace, so they went all the way to Seattle to get me one that fit - and still installed it same day. It's wonderful that this company puts customer service first!"

– Robert & Laura H.

"Black Hills Heating and Air recently installed a new furnace in our home. My husband and I were extremely impressed throughout the entire process from our initial phone inquiry to the completion of the installation. Every member of the Black Hills team, was professional, knowledgeable, helpful, polite, kind and personable. We highly recommend them!"

– Michael and Melinda R.

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